There are several reasons why your transaction may have declined, these include:
- You may not have enough money in your HyperJar account
- You have entered the incorrect details (PIN, CVV, Expiry date)
- Your card is blocked because the PIN has been entered incorrectly three times. If this is the case, please start a Live Chat and we can help unblock it
- Your card is frozen
- Your card has expired
- Your card is damaged
- The merchant does not accept Mastercard payments
