What should I do if I haven’t received my card? December 14, 2020 22:47 Updated Follow If you haven’t received your card within 10 working days after ordering, please contact us via live Chat in the app. Related articles Are there usage limits for my HyperJar account? Is there a limit on the number of cards I can have? When should my card arrive? Where can I use my card? Introducing HMoney Comments 0 comments Please sign in to leave a comment.