What should I do if I haven’t received my card? December 14, 2020 22:47 Updated Follow If you haven’t received your card within 10 working days after ordering, please contact us via live Chat in the app. Related articles Can I use my card as soon as it arrives? Are there usage limits for my HyperJar account? Is there a limit on the number of cards I can have? How do I activate my card? How do I transfer money into my HyperJar account? Comments 0 comments Please sign in to leave a comment.