What should I do if I haven’t received my card? December 14, 2020 22:47 Updated Follow If you haven’t received your card within 10 working days after ordering, please contact us via live Chat in the app. Related articles When should my card arrive? Where can I use my card? Are there usage limits for my HyperJar account? Is there a limit on the number of cards I can have? How do I activate my card? Comments 0 comments Please sign in to leave a comment.