There might be few reasons why your payment has been declined:
• You do not have enough money in your HyperJar account.
• You have entered incorrect details (PIN, CVV, Expiry date).
• Your card is blocked because the PIN has been entered incorrectly three times. Contact us via the app for help unblocking it.
• Your card is frozen. You can unfreeze it at any time in the app from the Account screen.
• Your card has expired. Contact us via the app to arrange a replacement card.
• Your card may be damaged. Contact us via the app to arrange a replacement card.
• The merchant does not accept MasterCard payments.
