How can I freeze my card? December 14, 2020 22:19 Updated Follow From the Account tab, choose Freeze card. If you find your card again, just tap this again to unfreeze. Related articles What happens if I lose my card? What happens if I lose my card and my phone? Does the Kids Cards have a fee? How do I get in touch? If relatives want to send money to a child's Kids card Comments 0 comments Please sign in to leave a comment.