Will I be able to make a payment if I’ve frozen my card? December 14, 2020 22:27 Updated Follow No, you need to go to your Account screen and toggle Freeze card to OFF. Related articles How do I get in touch? Do you carry out ID checks on customers before the open an account? What happens if I lose my card? Do you charge for a replacement Card? Comments 0 comments Please sign in to leave a comment.