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Kids

Click here for everything you might want to ask about the Kids Card and the Kids App.

Adult

Click here for anything and everything about HyperJar, the prepaid Mastercard card and the HyperJar app.

Urgent

Lost or stolen card? Don’t recognise a transaction in your activity list or suspect fraud? Click here for urgent next steps.

Troubleshoot

Had an error message or something’s wrong in the app? Click here to trouble-shoot our customers’ most common problems