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Features
Get Started
- Tour of the app
- HyperJar's "Moneyfesto"
The Card
Kids
Blog
For Brands
Help
Sign in

Troubleshooting

HyperJar
Troubleshooting

Troubleshooting

I can't see a transaction I've made in the HyperJar app
I have forgotten my passcode
Why has my card payment been reversed?
I made a bank transfer, but it hasn't reached my account?
Why was my transaction declined?

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HyperJar Limited is a company registered in England and Wales (No. Company number 10130583)
‍
Registered Address: HyperJar, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Data Protection Registration Number: ZA286245

The HyperJar card is issued by Monavate Ltd., pursuant to license by Mastercard International.

Modulr FS Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, firm reference number 90573, for the issuance of electronic money and provision of payment services. HyperJar Limited is an agent of Modulr FS Limited, firm reference number 902842.

© 2021 HyperJar Limited. All rights reserved.